Experience

Professional experience

Public-sector systems operations, paired with hands-on full-stack development.

Front Desk Officer / IT Operations

Punjab Police · Nankana Sahib, Pakistan

Apr 2021 - Present

  • Operate internal government systems — complaints (CMS), FIR, citizen facilitation (PKM), tenant registration (TRS), vehicle tracking (AVLS), e-filing (eFOAS), and more
  • Handle front-desk operations, public inquiries, document verification, and records management
  • Recognized with CC-III performance commendations 10 times

Computer Operator

Superior Group of Colleges · Nankana Sahib, Pakistan

May 2017 - May 2018

  • Data entry, document management, and system operations
  • Technical support for computer-related issues
  • Named Employee of the Month

Education

BSc

Computer Science (BSCS)

Virtual University of Pakistan

  • 134 total credits earned
  • CGPA 2.43/4.0
  • Graduated: 2026

B.A.

Computer Studies & English Literature

University of the Punjab · Lahore, Pakistan · 2019

  • 2017–2019

Diploma

Computer Operations

Innovative Institute · Lahore, Pakistan · 2018

  • Office suite (Word, Excel, PowerPoint)
  • Graphic design (Photoshop, CorelDRAW)

Languages

Urdu · Native English · Professional Punjabi · Native

Certifications in progress